Senior Technical Product Manager
About the role
Who We Are
Concert Health is the leading national behavioral health medical group committed to integrating the Collaborative Care model into existing health care practices to improve patients’ lives. We believe everyone, regardless of location or insurance, should have easy access to personalized, high-quality behavioral health support that is guided by the provider they trust.
Our Collaborative Care program effectively targets and treats most behavioral health conditions, while embracing behavioral health as central to the patient's care journey and overall health. With its clinical excellence and operational efficiency, Concert Health is the preferred partner for health systems and medical groups seeking to deliver integrated behavioral health care that is both scalable and sustainable.
About the role
We’re looking for a Senior Technical Product Manager to drive the execution of our vision: a unified technology experience for our clinicians and patients that brings together EHR/EMR implementations, our care management platform, patient engagement tools, and healthcare data analytics. You’ll join a small, dynamic product and technology team, shaping and delivering against an ambitious roadmap. As a technical product manager, you’ll have the opportunity to bring together your product manager and product owner skills - partnering with clinical stakeholders to understand requirements, prioritizing the roadmap, mocking up features, writing user stories and documentation, iterating with great software engineers, collaborating with user support teams, and working with analytics - to deliver high impact features. This is not a typical project or program manager role, but a product-focused leader who translates product led growth strategy into scalable solutions and measurable impact.
What you’ll do
- Lead the prioritization, and execution of customer EHR/EMR integrations and implementation capabilities, partnering closely with customers, implementation, engineering, clinical operations, and third-party vendors to deliver seamless interoperability, accelerate customer onboarding, and ensure successful deployment and adoption.
- Become an expert. Get to know our exceptional clinicians - find ways to delight and remove administrative burden, to improve collaboration with primary care partners, and to engage patients in their care.
- Own and drive the product roadmap for patient and provider engagement applications, for integration and analytics, and for APIs and integrations with new data systems.
- Define requirements. Work with our solutions, clinical and other teams to understand and refine requirements.